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OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
109 ratings and 55 comments received in the last 90 days.
28 July 2025
Perfect visit polite and helpful
16 July 2025
Very satisfied with the whole experience
04 July 2025
Excellent communication throughout the process, honest and helpful information given. The experience of taking delivery was something special. Jack and the team went above and beyond, to make sure that everything was as it should be.
04 July 2025
The welcome, VIP loyalty event offer, help in deciding on the model specification. Finance details. Being kept informed on delivery and handover on the day. Professionalism. Attention to detail.
03 July 2025
Listers kings lynn have always been excellent from buying to communicating to end product and after care have never had a problem in 21 years
18 June 2025
The team at Kings Lynn from the reception to the Sales and Finance were very helpful and friendly.
11 June 2025
Answer same as above
26 August 2025
They treated me very fairly when there was a problem with my car's exhaust flexi-pipe.
20 August 2025
The service I went in for was great.
15 August 2025
Efficient on time.
15 August 2025
Very satisfied with the work carried out. All the staff I met are friendly and efficient.
13 August 2025
No complaints thankyou
09 August 2025
I felt listened to and my experience was acknowledged - this hasn't always been the case with BMW garages.
08 August 2025
The problem was unintentionally my fault but I still got the expert treatment and no blame attached
07 August 2025
Very good, I arrived a little early to collect the car and the arrive engineer was warming up the engine to check the oil level and was kind enough to chat and he was able to give me good feedback on the vehicle and the service he'd done.
06 August 2025
I called BMW King's Lynn to get a quote for a minor service. They provided a quick quote, and I was booked in within a week. Most of my local garages couldn't book me in that quickly.
06 August 2025
Good service But have been waiting days for a call back to confirm booking time and date and if the work was warranted also waiting for call with a price for additional work
14 August 2025
Excellent.