OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
204 ratings and 103 comments received in the last 90 days.
04 April 2025
Our salesman was fantastic, we have dealt with him on a number of occasions and he feels like part of the family. He kept us informed throughout the process and also called a few days after receipt of the car to ensure everything was ok
03 April 2025
Completely satisfied couldn't have been better
12 March 2025
Josh Day is a great guy.
11 March 2025
all the staff were very helpful and looked after me
07 March 2025
Very friendly and welcoming, and also the knowledge of the products they sell the staff are wonderful, and very knowledgeable, and very sincear again thank you all Bill Yeomans.
07 March 2025
Lots of care & attention to my requirements.
05 March 2025
Have known the sales and business personnel for many years always very accommodating and easy to deal with.
05 March 2025
Efficient no fuss purchase of a new car to a timetable that suited me.
05 March 2025
Again very good service and help from Sophie Diaper in the purchase of my new X1
10 May 2025
Went over and above expectations
07 May 2025
I was expecting to have a replacement tyre, but it was decided that it was unnecessary. It could easily have been replaced and I would not have questioned it. Tom from service dept was outstanding.
04 May 2025
l was disappointed with the valeting this time.Thought it may have been because the service was in the package.
02 May 2025
Excellent attention to detail
02 May 2025
Dealt with my enquiries efficiently and expeditiously.
02 May 2025
Always really happy
29 April 2025
Same as mentioned before
28 April 2025
Easy to do
25 April 2025
Job was done in good time and had a fantastic courtesy cooper S for a couple of hours
25 April 2025
Everything was punctual and I was informed of progress throughout A thoroughly good experience
05 May 2025
Couldn't have been any easier to purchase my car