OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
268 ratings and 126 comments received in the last 90 days.
23 December 2024
Very efficient and friendly
20 December 2024
I have dealt with Listers King's Lynn for the past eight years and with Jack Chapman fir the past five years. The customer serviceand the product knowledge has been second to none. Highly recommended
16 December 2024
I was very satisfied with the personal service from the centre, however the multitude of documents requiring signature on line and in particular the different apps required to be able to read and sign them was tiresome..
13 December 2024
Welcoming professional dealership where the customer matters. Pleasant staff and sales executive that knew his product thoroughly and was professional from the first contact. The most thorough and comprehensive vehicle hand over we have ever had.
12 December 2024
Jonny Spinks @ Listers Kings Lynn was courteous, helpful, and knowledgeable, at all times.
14 November 2024
Customer service was exemplary. Jack Chapman and Shaun Gregory were extremely helpful and supportive throughout the whole process
04 November 2024
Just a great buying experience. I felt important
02 November 2024
Good friendly service, any issues were promptly sorted.
28 October 2024
The experience is made easy by the friendly, knowledgeable staff.
08 January 2025
Super smooth process, all communications clear
08 January 2025
Efficient and courteous
07 January 2025
Better service than received at Norwich service centre. Received some freebies for the inconvenience of having to travel further
05 January 2025
Recall problem fixed and given a list of things that needed to be done with my BMW .
04 January 2025
Fantastic service as always at bmw listers king's Lynn, all the staff are always helpful and friendly. Special thanks to Darren Heaphey and Ruth McMillan who took care of my car service.
03 January 2025
One issue booked in for not resolved. Have spoken to service after collecting car and have agreed I will return to hopefully reach full satisfaction
03 January 2025
Had all the information I needed at the time I needed it. Love the video and the paperwork provided
03 January 2025
3/4 calls to arrange for vehicle recall appointment
03 January 2025
The safety recall was carried out efficiently
29 December 2024
It good to have somebody you can trust working on my car
26 December 2024
All very nice and helpful