OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
234 ratings and 121 comments received in the last 90 days.
03 April 2025
Completely satisfied couldn't have been better
12 March 2025
Josh Day is a great guy.
11 March 2025
all the staff were very helpful and looked after me
07 March 2025
Very friendly and welcoming, and also the knowledge of the products they sell the staff are wonderful, and very knowledgeable, and very sincear again thank you all Bill Yeomans.
07 March 2025
Lots of care & attention to my requirements.
05 March 2025
Again very good service and help from Sophie Diaper in the purchase of my new X1
05 March 2025
Have known the sales and business personnel for many years always very accommodating and easy to deal with.
05 March 2025
Efficient no fuss purchase of a new car to a timetable that suited me.
21 February 2025
Grace at Listers Kings Lynn , professional, patient and friendly, highly recommend always on the end of a telephone to assist , Thank you Grace
12 April 2025
They did everything they said they would
12 April 2025
They washed and hovered the car out but forgot to hover the boot out
12 April 2025
Great atmosphere
11 April 2025
Good service but expensive
07 April 2025
We have never been let down, never felt unwanted and always looked after.
04 April 2025
Good to get the courtesy information in addition to the work I needed going. However, I think the video is unnecessary.
02 April 2025
Very easy done and dusted
01 April 2025
Could not fault the attention of the person who looked after me.
30 March 2025
Pleasant reception nice people. Staff chairs could well and truly do with replacing. Selling top of the range quality cars with cars that look like they are ready for the skip. Not a good first impression.
30 March 2025
It should have been secured
04 April 2025
Our salesman was fantastic, we have dealt with him on a number of occasions and he feels like part of the family. He kept us informed throughout the process and also called a few days after receipt of the car to ensure everything was ok